Sync delays

Incident Report for Silverfin

Resolved

All client files that were affected have now completed syncing, but we will continue to monitor the files and systems. If any problems arise, please contact our Support team.

Posted Dec 17, 2025 - 14:24 CET

Update

A small percentage of client files are experiencing delays with their bookkeeping sync. We are remediating the situation and expect those files to be synced in the next hour or two.

Posted Dec 17, 2025 - 10:20 CET

Monitoring

You may experience some delays regarding the syncs. Our teams are aware and are monitoring the situation.

Posted Dec 17, 2025 - 08:59 CET

This incident affected: Silverfin (Syncing).